F.A.Q.

Frequently Asked Questions About Printing with Rewynd Printing


✦ WHERE DO I SEND MY FILE?
After your purchase is complete, send print-ready files to print@rewynd.net
Reference your order number in the email if you've already placed an order.

✦ WHAT DOES PRINT-READY MEAN?
I do not offer design services, so any submitted file MUST be full designs - formatted to the size and dimensions of your purchased items and must be ready to print.

✦ DO YOU HAVE ANY TEMPLATES?
http://templates.rewynd.net
If there are templates provided, please use them for files you send to me.
Make sure to hide any layers marked as "Hide" before exporting as a PDF or JPG.

✦ WHAT FILE TYPES DO YOU ACCEPT?
All files should be emailed to me to size. CMYK color space. And at 150-300 DPI.
Preferred File Types are PDF or JPG. I will also accept PSDs and AIs - but they must not be CC files.
Do NOT add Bleed or Crop marks to any of your files.
Do NOT send me PNG files as they are only RGB and will not print as you intend.

✦ MY COMPUTER CAN’T HANDLE THIS BIG FILE?!
Sometimes a file is just too large to handle at 300dpi. It is okay to lower the DPI down to 250, 200, or even 150dpi.
150dpi is the absolute minimum!

✦ WHAT IS A DIGITAL PROOF?
Once I receive design files, I will check files and send you a digital production proof. The proof gives you and I an idea of what to expect in the final product and makes sure we both understand what to expect in terms of size, color, quantity, and material.
Expect to receive the proof 24-72 hrs after submitting the file to me. (Depends on my workload)
NO item will be moved into production without an approved production proof. Delays in approving your proof will result in production delays.
By approving the proof, you agree that all spelling, imagery, design, and all other appearances of your product appear as you intend and you release RewyndPrinting from any and all liability or responsibility for errors or mistakes shown in the proof.

✦ DO YOU PRINT TO THE EDGE?
Yes. All printed materials are full color and printed to the edge.
Whatever color the background is in your file, make sure to extend it all the way to the edge.
This also means you can have patterned or gradient backgrounds.

✦ WILL THIS FIT ___ft TABLE?
Keep in mind that there are no standard table sizes at convention centers.
Table heights, widths, and depths vary from place to place.

✦ HOW LONG DOES IT TAKE?
Your digital proof will take about 1 day but may take up to 3 days, depending on my workload.
Once you approve your production proof, you will have your item in about 7-9 days.

✦ DO YOU OFFER CUSTOM SIZES?
Many items (Banners, table runners, and rigid signage) can be offered in custom sizes!
Contact me for a quote on custom-sized items!
Custom sizes must be in whole-inch intervals. (No .25in, .5in, etc)
No extra charge for a custom size - all prices are determined based on square footage.

✦ WILL MY ITEM FADE IN THE SUN?
The print on all the materials is UV safe and won't fade.

✦ CAN I GET A DISCOUNT IF I ORDER MULTIPLE ITEMS?
As an artist myself, I know how hard it is to put aside funds for your display.
I am proud to be able to offer my services at the best price possible - that won’t break the bank!
I offer these prices as low as I can possibly go so I cannot offer discounts.

✦ WHAT THE HECK IS COROPLAST?
Coroplast (corrugated cardboard) is a sturdy, but hollow plastic material with inside support structures like cardboard. The outside does have a subtle texture (will sort of look like stripes when you move it in the light) due to the structure of the material; the lines you'd see are where the connecting pieces inside are.


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